Primary Care

Primary care services play a pivotal role to patient care, it includes dental practices, community pharmacies and optometrists. We  support the development of collaborative and compassionate  leadership. We work collaboratively with a range of  Primary Care stakeholders nationally and within the East of England region for example, Primary Care Training Hubs, Primary Care Networks, Practice Managers and other systems leaders within  Integrated Care systems.  

In our Primary Care  Leadership development offers we will reflect regional diversity, complexities, and the evolving PC socio-economic environment. We work together as a system to shape the Primary Care leadership development agenda.

# Looking after you too –  is support  for all staff delivering frontline primary care services feel supported to maintain their psychological wellbeing during this time, enabling them to maintain the delivery of frontline primary care https://www.england.nhs.uk/supporting-our-nhs-people/wellbeing-support-options/looking-after-you-too/

During the next few years, primary care will undergo enormous changes to meet the ambitions of the NHS Long Term Plan. The pressures of an ageing population, the need for better health outcomes, recruitment and retention issues, an increased use of technology, the introduction of Integrated Care Systems, and greater collaboration through Primary Care Networks all present leadership challenges for those working in primary care. Leaders will need to work more collectively across networks and systems, to be visionary in designing future services, and more effective in leading their teams to help improve the quality of patient care and the health and well-being of local communities.

If you work in primary care, download the NHS Leadership Academy’s new eBook to find out how we can help you and your organisation. The E-Book can be accessed here.


Tackling Health Inequalities across Midlands and East of England – Webinars

Primary Care are delighted to announce two separate webinars designed to provide a practical approach to Population Health Management and a unique insight into the behaviour science of leading and managing change to address inequalities.

To benefit from these fully it is advised that you book one session from Session 1 ( Adopting a Population Health Management Approach to tackle inequalities) and one session from session 2 (Affect real change in your community to tackle inequalities -a behavioural science approach) which builds on first session to delve into the question of how we can affect real change and lasting change in our communities.

These place are open to anyone working in Primary Care in the EoE, and because we are collaborating with our Midland colleagues, we are able to open this to Midlands Primary Care.

For further information please download our advert here or our flyer here

Booking links below:

Webinar 1: Adopting a Population Health Management approach to tackle inequalities

Thursday 15th July – 14:00 to 16:30

Tuesday 21st September – 14:00 to 16:30

Tuesday 5th October – 12:30 to 15:00

Thursday 21st October – 10:00 to 12:30

Tuesday 2nd November – 14:00 to 16:30

Thursday 18th November – 17:00 to 19:30

Wednesday 1st December – 17:00 to 19:30

Wednesday 15th December – 14:00 to 16:30

Tuesday 25th January 2022 – 10:00 to 12:30

Webinar 2:  Affect real change in your community to tackle inequalities – a behavioural science approach

Tuesday 20th July – 17:00 to 19:30

Wednesday 6th October 14:00 to 16:30

Tuesday 12th October – 10:00 to 12:30

Thursday 28th October – 10:00 to 12:30

Monday 8th November – 17:00 to 19:30

Friday 3rd December – 14:00 to 16:30

Wednesday 8th December – 17:00 to 19:30

Thursday 16th December – 14:00 to 16:30

Monday 31st January 2022 – 10:00 to 12:30

Tuesday 8th February 2022 – 17:00 to 19:30

New Primary Care events

From 26 April, we will be offering a series of two-hour virtual masterclasses for leaders working in challenging, constantly evolving systems – who still need to care for the people in their team and find ways to care for themselves.

The workshops are practical, interactive and enjoyable. They include an ‘airlock’ meditation to tune out the emotional noise, and the demands placed on you, to help you to fully participate. Booking is on a first come, first served basis.

Events in the series (all can be booked through the events page):

26 April 09:30 – 11:30 (Bookings now closed)

29 April 13:30 – 15:30 (Bookings now closed)

04 May 12:30 – 14:30 (Bookings now closed)

05 May 09:30 – 11:30 (Bookings now closed)

14 May 13:00 – 15:00 (Bookings now closed)

25 May 12:30 – 14:30 (Bookings now closed)

08 June 10:00 – 12:00

16 June 10:00 – 12:00

23 June 12:30 – 14:30

The latest Primary Care events in the East of England

From February, we will be offering a series of 90-minute, high speed virtual masterclasses for leaders working in challenging, constantly evolving systems – who still need to care for the people in their team and find ways to care for themselves. The workshops are practical, interactive and should be enjoyable. Each one includes a different ‘airlock’ meditation to tune out the emotional noise, and the demands placed on you, to help you to fully participate. You will notice the thread of systems leadership and individual care running through the whole series.

Events in the series (all can be booked through the events page):

Coaching for resilience – Wednesday 10 February 2021: 09:30-11.00, Thursday 11 February 2021: 14:00-15:30

Leading teams under extreme pressure – Tuesday 23 February 2021: 14:00-15.30, Wednesday 3 March 2021: 09.30-11.00

Waving or drowning? 90 Mins to improve your resilience – Wednesday 24 February 2021: 14:00-15.30, Thursday 4 March 2021: 09:30-11.00

Living Change – Tuesday 9 March 2021: 10:00-11:30, Wednesday 10 March 2021: 14:00-15.30

Power & Politics – Thursday 18 March 2021: 14:00-15:30, Wednesday 24 March 2021: 09:30-11.00

These events are now closed.

Supporting Primary Care Network Staff in the East of England

We are delighted to announce the Leadership & Lifelong Learning Primary Care team are supporting a PCN Network event hosted by Debbie Sorkin, National Director for Systems Leadership. These events will focus on the new landscape for primary care, challenges that staff may be facing, the role of training hubs and presentations regarding new roles in PCN’s, such as Physician Associates, AHP’s & Social Prescribing.

These were fully attended events. The events are now closed.

More information

Primary Care Networks

Primary care networks enable the provision of proactive, accessible, coordinated and more integrated primary and community care improving outcomes for patients. They are likely to be formed around natural communities based on GP registered lists, often serving populations of around 30,000 to 50,000 . Networks will be small enough to still provide the personal care valued by both patients and GPs, but large enough to have impact through deeper collaboration between practices and others in the local health (community and primary care) and social care system . They will provide a platform for providers of care being sustainable into the longer term.