Primary Care

Primary care services, including dental practices, community pharmacies and optometrists, play a pivotal role in patient care.  It is our role within the Leadership and Lifelong Learning team to support the development of collaborative and compassionate leadership. We work collaboratively with a range of Primary Care stakeholders nationally and within the East of England region, for example, Primary Care Training Hubs, Primary Care Networks, Practice Managers, and other systems leaders within Integrated Care systems.  

Within our Primary Care leadership development offer, we strive to reflect the diverse cultural and socio-economic landscape of the region. We work together as a system to shape the Primary Care leadership development agenda.

Our current masterclasses:

Adopting a Population Health Management approach to tackle inequalities – This first session will be facilitated by the National Association of Primary Care who have been one of the leading players in developing and promoting Population Health Management as the most effective way to address health inequalities.

Starting with a very accessible take on ideas behind the theory of Population Health Management it cuts through the complexity of the different definitions, theory and guidance.  From there, it brings the concept alive with practical examples and case studies from around the country, before moving on to help you think about how to get start in your own community.

The team from NAPC include primary and secondary care doctors, public health professionals, change facilitators and data analysts who share their own perspectives and lessons learned from their own experiences.

Affect real change in your community to tackle inequalities – a behavioural science approach – This webinar builds on the first session to delve into the question of how we can affect real and lasting change in our communities.

On the workshop, we share behavioural insights tools from social psychology and use a systemic lens to consider the impact of exclusion, from digital skills to those excluded from equal health due to their socio-economic or ethnic background, culture or education; resulting in communities who live shorter lives, with more pain and higher incidence of chronic conditions.

We will explore how to have different conversations with your community, and how you might use psychology to influence a mindset shift around health inequalities. You will learn about the neuroscience of compassion – when and how it can shut down; and how to ensure that compassion and inclusion are woven into your leadership and any decisions about citizens when designing primary care pathways.

To see more information and booking links, please visit our dedicated masterclass page here

Training Hubs

Training hubs provide the infrastructure for multi-professional training and education in primary care to support recruitment, retention and return of all staff groups. Training hubs bring together NHS organisations, community representatives, local authorities, and education providers to deliver a much broader education platform than the more traditional single approach.

Click here for further information https://www.hee.nhs.uk/our-work/training-hubs and watch the HEE animation on Training hubs and how to access them here.

Every Primary Care Network (PCN) will have access to training hub resources. Our local offices are best placed to implement initiatives that allow some variation in approach through a common operating model across England.

Email [email protected] for more information or see below for regional and local office contacts. 

For further information about please contact: [email protected] ;  or [email protected]