Case Studies

What benefit or impact has coaching had on you?
Extremely positive. Opportunity to reflect and assess in a safe and appropriately challenging environment. Has allowed a sea-change in my approach, which has impacted positively on my career development plans.
What benefit or impact has coaching had on your work?
Redefining approach to career development planning. Different and positive approach to programme management and leadership.
What benefit or impact has coaching had on your organisation?
More effective in leadership and strategic working – allowed for successful development of transition OD programme, and better personal benefits in terms of step back and delegation to aid in development of others.
To what extent do you feel your objectives for coaching have been met?
Fully met – and exceeded. Coaching drew out far more benefits for me personally and in career terms than I anticipated or hoped for.
Do you have any other comments regarding your Coach?
Excellent. Challenging. Realistic.Highly effective.
Do you have any other comments regarding the overall coaching process?
Will be recommending others to undertake coaching.

What benefit or impact has coaching had on you?
This experience has been extremely valuable not only to me personally but to my Trust. I have had time to re-evaluate my values and beliefs, re-aligning them to those of my Trust and colleagues. I have challenged my thought process which in turn have had a positive impact on my behaviours.
What benefit or impact has coaching had on your work?
My work is no less stressful but I certainly feel less aggrieved about how exhausted I am and potentially how I reflect that to my peers. I am far more focused on the job in hand and where I need to take it.
What benefit or impact has coaching had on your organisation?
Effective communication! I am proactive in my feedback (wanted or not) because I am confident in what values are driving my feedback. I have a greater awareness of my potential impact on the Trust and organisation and I am happier in myself to use this to the benefit of my Service and Service Users.
To what extent do you feel your objectives for coaching have been met?
100% – I went in needing to find a structure and a sense of direction and focus.
Do you have any other comments regarding your Coach?
Talented, skilled, patient, strong!
Do you have any other comments regarding the overall coaching process?
I would just like to say a massive thank you for this opportunity it has been such a worthwhile experience. The fact it has been gifted is truly amazing.

What benefit or impact has coaching had on you?
Happier lifestyle – improved health and wellbeing, greater interest in coaching and supporting others. I reached my goal – changed organisations and gained a new job.
What benefit or impact has coaching had on your work?
Helped improve my confidence and ability to demonstrate my skills. Patients and colleagues have expressed greater confidence in me. I recognise my key skills, taking more responsibility and ownership within NHS.
What benefit or impact has coaching had on your organisation?
Happier employee = happier patients. More confident Clinician, New ideas, happy to support changes.
To what extent do you feel your objectives for coaching have been met?
Fully for this goal.  I now have a new goal which I would like to share with my coach.
Do you have any other comments regarding your Coach?
My coach was like a ‘watering can’, with the right amount of water to allow me to grow.
Do you have any other comments regarding the overall coaching process?
Recommended, thank you

What benefit or impact has coaching had on you?          
It gave me thinking time, allowing me to see and appreciate my strengths and plan for future development. Gain some clarity of career pathways. Learnt the importance of time for self. Putting self forward and taking up opportunities to aid further development
What benefit or impact has coaching had on your work?
Gain confidence in my abilities. Better understanding of work structures and strategic thinking.
What benefit or impact has coaching had on your organisation?              
Using the experience gained to share experiences with colleagues within the organisation.
To what extent do you feel your objectives for coaching have been met?
Huge extent. This has been a positive experience.
Do you have any other comments regarding your Coach?
Inspirational, kind, someone who will do that little extra to support you in ensuring your development needs are met. Could not have chosen a better coach.
Do you have any other comments regarding the overall coaching process?
Extremely helpful. The sessions were beyond my expectations. Did not think I would of gain so much from coaching

What benefit or impact has coaching had on you?          
A very positive impact. The experience enabled me to initially validate where I was at with my situation at work and I was able to identify the support I initially needed to help me move forward.
What benefit or impact has coaching had on your work?
The process enabled me to clearly outline the actions I needed to take to move forward which has led to an enormous ‘shift’ with resolving a conflict situation at work.
What benefit or impact has coaching had on your organisation?              
From my personal view the organisation will benefit from increased confidence and productivity from myself as a manager and also from my team and the people I manage.
To what extent do you feel your objectives for coaching have been met?
Fully met.  I wanted to set up a meeting to resolve the conflict within my team and also to address the lack of support from my manager – both these objectives were achieved.
Do you have any other comments regarding your Coach?
Excellent rapport, clear boundaries and guidance through the coaching process followed up my 1:1 notes sent with clear actions for our next meeting.
Do you have any other comments regarding the overall coaching process?
Just a massive thank you to my coach for being there at just the right time.  I am really appreciative of the support and time that was taken to facilitate my coaching sessions.

What benefit or impact has coaching had on you?
It gave me a focus, encouragement, confidence and understanding of the basics in the NHS as well as the more complicated things.
 
What benefit or impact has coaching had on your work?
I applied and got a new job, all due to the encouragement of my coach.
What benefit or impact has coaching had on your organisation?
My behaviour improved, and therefore the company benefited from it.  My confidence grew, so I was able to make some changes/corrections/improvements in my day to day tasks.
To what extent do you feel your objectives for coaching have been met?
I didn’t have any objectives or expectations, and so this turned out to be such a great experience, much better than what I could envisage it to be.
Do you have any other comments regarding your Coach?
Apart from the fact that she was so nice, yet pushed me – in the right direction, full of encouragement, yet challenging, supportive, yet questioning, I cannot add much more. It was a great experience, I am very happy I decided to go for it! I was very lucky to have chosen my coach – she’s open, honest, dedicated, helpful, supportive, innovative, friendly and very knowledgeable.
Do you have any other comments regarding the overall coaching process?
For me it was an almost a life-changing experience, it took me from one to the next level, but I don’t think that people realise or understand what it can do for them.

What benefit or impact has coaching had on you?
It has provided a safe haven to discuss issues and problems and to challenge my thinking on the reasons for problems and the mindset and approach to dealing with them
What benefit or impact has coaching had on your work?
Maintained my commitment to doing a good job and to question what will help to work in the context of a challenging environment
What benefit or impact has coaching had on your organisation?
It has provided the support and focus to continue to be delivering objectives and has provided a space to plan my next role/job as part of an exit strategy for current post             
To what extent do you feel your objectives for coaching have been met?
Wholly. challenges in the work place have limited the extent to which I might have explored further goals and personal development but the availability of session to addressing moving on and letting go have been invaluable
Do you have any other comments regarding the overall coaching process?
The coaching process has been an effective and supportive opportunity to assess current and future development needs and an aid to decision making on future career decisions.
Do you have any other comments regarding your Coach?
I found the tone, style and level of support and challenge offered by my coach to be very beneficial. the nature of our discussions have been intense and I appreciate the professionalism displayed by my coach but also an inherent altruistic and caring approach. I found the sessions to be consistent and well structured. I felt that I had the space to be listened to and this was in a non judgemental and respectful way. It was also good that at times some serious discussions were punctuated with good humour and a dose of ‘reality check’. A highly effective and skilled coach.

What benefit or impact has mentoring had on you?
Mentoring has helped me become focused on what I really need to do in regards to my career development
What benefit or impact has mentoring had on your work?
I was able to share my concerns about my current role and begin to explore my options on what I needed to do next to benefit my career
What benefit or impact has mentoring had on your organisation?
I have found another role which fits with my learning and career development I have wanted to pursue since undertaking the Mary Seacole Leadership Programme in 2014. I have really appreciated my mentor’s support and advice
To what extent do you feel your objectives for mentoring have been met?
Whilst I chose to have a short mentoring assignment I feel my objectives have most certainly been met. I felt stuck in my career development and my discussions with my mentor opened my mindset to other possibilities and also in being prepared to take a risk in moving outside of my comfort zone to a new area of work
Do you have any other comments regarding your mentor?
A big thank you for listening

What benefit or impact has mentoring had on you?
It has increased my self-awareness, particularly around strengths and weaknesses
What benefit or impact has mentoring had on your work?
I have as a result of mentoring accessed training for areas I identified I wanted to develop (public speaking and networking) which has supported me in my role, particularly relating to public speaking. I have since received really positive feedback about a presentation I gave regarding research, which will raise the profile of research across the trust within which I work
What benefit or impact has mentoring had on your organisation?
My thought processes have changed as a result of the mentoring approach which has enabled me to improve my problem solving and management of others.
To what extent do you feel your objectives for mentoring have been met?
My objective was to have a career plan which for me I am not sure is realistic but what I do have is an understanding of what I want in my career, my work and personal life. I also think that consciously raising my profile and thinking about my career in a more structured way has led to the secondment opportunity I am now about to start
Do you have any other comments regarding your mentor?
My mentor was enormously helpful, supportive and patient and skilled at mentoring. She was also able to balance being very personable with challenging me.
Do you have any other comments regarding the overall mentoring process?
It is a really helpful process. I would definitely access it again if I felt I needed it. 2 of my colleagues have also signed up as a result of hearing and observing my experiences.

What benefit or impact has mentoring had on you?
The sessions have allowed me to self-reflect on my behaviours and impact as a leader and also to understand the behaviours and expectations of others.
What benefit or impact has mentoring had on your work?
It has given me the skills to change my method of communication and leadership style depending on the situation. It has also contributed to my success in being apointed to a new role.
What benefit or impact has mentoring had on your organisation?
I believe this has made me a stronger Band 7 and developed my existing skills which will be extremely beneficial particularly in my new role.
To what extent do you feel your objectives for mentoring have been met?
Completely
Do you have any other comments regarding your mentor?
I really engaged well with my Mentor. I found she explained things to me really well, remembered even minor details I had previously relayed and discussed situations and examples applicable to me.
Do you have any other comments regarding the overall mentoring process?
I would recommend mentoring to anyone wishing to develop their leadership skills and confidence.

What benefit or impact has mentoring had on you?
It has been a supporting and informative benefit
What benefit or impact has mentoring had on your work?
Incredible and rewarding, has really given me focus and a plan
What benefit or impact has mentoring had on your organisation?
Has allowed me to develop post qualification
To what extent do you feel your objectives for mentoring have been met?
Mentor has exceeded my expectations as none of my peers had used mentoring and wasn’t aware of objectives
What would you have liked to have seen more of, or less of, from your mentor?
Was decided as went along and reached a natural conclusion
Do you have any other comments regarding your mentor?
I’m very grateful for the time given to help with my development
Do you have any other comments regarding the overall mentoring process? 
I wish more people were aware of this
 

What benefit or impact has mentoring had on you?
It has made me feel confident in my role as a Transformation Lead. It has given me a broader perspective of the organisation that I work for and how it functions in relation to staff development.
What benefit or impact has mentoring had on your work?
I am more aware of how to support my colleagues in practice
What benefit or impact has mentoring had on your organisation?
It has supported my role in transforming the service. It has also given me a better understanding of the process and who I need to liaise within the organisation in relation to training needs for our staff
To what extent do you feel your objectives for mentoring have been met?
On a score of 1-5 with 1 being the least satisfactory and 5 being the most satisfactory I would score it a 4. I was satisfied with meeting the objectives I set out to achieve
What would you have liked to have seen more of, or less of, from your mentor?
Would have been nice to meet up with my mentor in person but I understood the distance. We did end up using face time, so it was nice to see who I was talking too
Do you have any other comments regarding your mentor?
Felt my mentor was helpful and supportive with enabling me to understand transformation, training and development and support me with preparing for an interview
Do you have any other comments regarding the overall mentoring process?
Initially I was not too keen on mentoring from the NHS Academy as I felt nobody would know who I am in such a large organisation. However, from my experience I felt it was a valuable experience of gaining knowledge, sharing experience and having an external mentor to run information by.
 

What benefit or impact has mentoring had on your work?
Very beneficial – particularly in terms of understanding and observing my behaviours as an external agent – I was recently unsuccessful at an application to convert an interim role into a permanent role and my final mentoring session was perfectly timed to see how I could have improved my preparation and performance.
What benefit or impact has mentoring had on your organisation?
In seeing the bigger picture – seeing myself through someone else’s eyes – hearing how I come across in meetings and how this differ from my perception of how I come across – difficult stuff but very, very helpful in understanding ways to achieve my objectives and areas on which to focus.
To what extent do you feel your objectives for mentoring have been met?
Exceeded my objectives – my mentor brought insight, experience, honesty yet integrity. She acted as a role model.
What would you have liked to have seen more of, or less of, from your mentor?
Probably a few more sessions but appreciate the number of sessions I was able to have.
Do you have any other comments regarding your mentor?
It has been a very positive, challenging yet supportive experience.
Do you have any other comments regarding the overall mentoring process?
It was a great idea to hold these meetings off site, creating a safe space for thought and reflection